Testimonials | EcoSafe Dry Carpet Care Customer Reviews

Fernando was thorough and efficient, excellent communicator answering all questions. I do regret not knowing him the prior week when I had carpet in 5 rooms and stairs cleaned by a local larger well regarded carpet cleaning company. Try Fernando. You can’t go wrong.

— Tom N, Richardson

We strongly recommend Mr. Fernando Reynoso for his professionalism, expertise, very reasonable pricing and his ease in working with us in such an open and friendly manner! We especially appreciated how Mr. Reynoso understood that we needed carpet stretching immediately — and he scheduled us the next morning even though it required a very early time frame. We were grateful beyond words. Mr. Fernando Reynoso of EcoSafe Dry Carpet Care is the perfect example of superior customer service! Thank you, Angie’s List, for suggesting him to us. In our opinion, he’s an all-around winner.

— Susan R, Grand prairie

Outstanding response and service! As they cleaned our carpets with their dry carpet cleaning process, my wife and I saw the vivid colors return before our eyes! Left rooms smelling fresh and so good! Will definitely use them again!

— Tim G, Arlington

Fantastic! We had no idea our 17-year old carpet could look this good. Past experiences with carpet cleaning services made us reluctant to have another service come in just to move dirt around and leave wet, soggy carpets. Fernando is very good at everything he does: interacting with customer, prompt call-back and prompt in getting here…and the carpets look great. His co-worker, Palmer, was equally good. And we were very pleased with the price. We will definitely use them again.

— Linda C, Dallas

Actually this is the 3rd time I have used EcoSafe. The guys are WONDERFUL in every way. The second time I was not able to write a review but they got dirt, nicotine and urine out of ceramic tiles that we thought we were gonna have to have ripped up in a rental property we were moving back into. Fernando saved the day on that one. It looks brand new again! From contact to price to workmanship I cannot say enough good things about this company. Definitely use them when you can. I will never ever go back to wet extraction again. Host Dry is the way to go!

— Jana B, Lewisville

The whole experience from the initial phone call to the moment the two technicians walked away was very pleasant. My carpets look brighter, feel cleaner and there is no lingering chemical smell which I appreciate.

— Katie B, Flower Mound

I had given up on big name carpet cleaning companies who never got our carpet clean enough and spots were back in no time. We were ready to get new carpet and Fernando was our last chance for this one. Our badly spotted berber carpet really needed help! Our carpet looks and smells great and dried very quickly using his cleaning method. And he brought all his equipment in the house, no hoses that had to be connected to a van and leaving our door open for mosquitos to come in and electric bills to go up in Tx heat. Oh yes, those nasty spots are gone and guaranteed not to return.

— Joan B, Dallas

The carpet was treated, cleaned and then vacuumed. I had many pet stains and everyone of them is gone. Our carpet looks brand new. Fernando is professional, polite and knowledgable. I couldn’t have have been happier with the service. As a bonus it also smelled clean.

— Melissa G, Rowlett

***The biggest thing I like about EcoSafe is the dry method. I can walk on the carpet right away without worrying that my shoes are going to be wet. It is better for the padding and it looks like I just had this carpet installed! I love this method and would refer EcoSafe to all my friends and family. In fact, I just did!

— Courtney H, Dallas

A+++ Absolutely FANTASTIC job! I couldn’t be more pleased! I have a difficult multi-story home and my light beige carpet had gone a long time since its last cleaning. I’ve been dealing with sick animals and fighting cat vomit on an almost daily basis. Fernando and Palmer, did an unbelievable job. The dry process they used was FAR superior to the wet styles I’ve tried in the past. I never dreamed that they’d be able to address all the difficult stains I had – but they did! and because their process is green, I didn’t have to worry that my animals would be affected. Both Fernando and Palmer were pleasant, courteous and fast. A really terrific experience!

— Cynthia H, Dallas

They were also very tidy and cleaned up after themselves meticulously. All that and everything sparkles too! I am definitely a fan and a believer in this company.

— Susan P, Dallas

The carpet was never soaked so it dried very quickly. The carpet looks great…cleaner that it has been in years, and smells fresh again. I highly recommend this method of carpet cleaning, and the EcoSafe Dry Carpet Care company.

— Rebecca Y, Fort Worth

AMAZING RESULTS!!!!! If you truly want clean carpet and want to remove all stains permanently, call EcoSafe Dry Carpet Care. I have heard about dry extraction for carpets and how good it is, but the results exceeded my expectations. Not only the remarkable results, but they were very professional.

— Donna C, McKinney

This is the 4th time I have used EcoSafe Dry Carpet Care. The cleaning went very well. This is a dry process cleaning that works well on our carpets and doesn’t leave the carpets wet and it doesn’t take hours to dry.

My carpets, which are 24 years old, look great. This process really gets the stains out of the carpet.

— Tom J, Garland

Fernando and team to come in and clean all of the carpet. I can’t say it enough, dealing with Fernando was the best experience I’ve ever had. He was incredibly professional and more than anything, flexible. Fernando and team did a great job on the carpets, which was incredibly important so our newborn didn’t go to a new house with unknown allergens.

— Crandall K, Frisco

Arrived on time, began and finished as anticipated. Carpet looks great; couldn’t be happier! As an added bonus, the method used (HOST) is recommended by the carpet’s manufacturer (hot water/steam extraction was NOT suggested). Will definitely recommend and use again.

— Bruce J, Plano

We are very happy with the quality of work, their attention to detail, consideration for our home environment, and the value we feel we received.

— John K, Farmers Branch